Under Turkish Law No. 6502 on Consumer Protection and the Distance Contracts Regulation, the right of withdrawal does not apply to sales of intangible goods (digital content/services) performed instantly in electronic form. Once a service order's performance has begun, withdrawal/refund cannot be requested for that order.
If purchased credits have not been used at all, you may request a refund. This requires that no service order has been placed with those credits.
For a partially used balance, the refund equals the paid package price minus the used credits (1 credit = €1).
For service orders cancelled before preparation begins, the paid credits are fully refunded. For orders cancelled after performance has begun, used credits are not refunded.
To request a refund, email hello@peerfect.co with:
Approved refunds are processed within 14 days at the latest; the refund is issued to the original payment method (credit/debit card). Depending on your bank, it may take a few business days to appear in your account.
AKD Havacılık Tarım Haritacılık Arge Yayıncılık Pazarlama Sanayi Ticaret Limited Şirketi · Aksu Mah. Yurt Sok. No: 165, OMÜ Teknopark, Atakum / Samsun · Gaziler V.D. 0201278299